Contact information

Contact Us

We are here to help! Whether you have questions about our products, need assistance with your order, or just want to give feedback, please don't hesitate to reach out.

Your satisfaction is our top priority, and our team is ready to provide you with timely support.

Customer Support

Business Information

Pool-Guard.com is a global company with our main offices located in China. To provide fast and reliable service to our US customers, all our products are stocked and shipped directly from our warehouse in the USA.

  • Brand Name: Pool-Guard
  • Business Address (Not for Returns): 

    13445 MARTIN LUTHER KING JR WAY S UNIT K408,

    SEATTLE, WA, 98178-5248

IMPORTANT NOTE:

  • This address is our corporate office and is NOT for product returns.
  • All orders are shipped from our US warehouse. 
  • For questions about delivery times, please see our Shipping Policy.
  • To initiate a return, please visit our Return Policy page for instructions.